Privacy Policy
Effective date: 1 October 2026 · 825 Services, Singapore
This policy explains how 825 Services ("we", "us") collects, uses, and protects personal data submitted through our website and job request form. We are committed to compliance with Singapore's Personal Data Protection Act 2012 (PDPA).
1. Data we collect
When you submit a job request through our Google Form or contact us directly, we collect:
- Your name and company name
- Your email address and mobile number
- Details of the work you are requesting
- Any files or documents you upload to the Google Drive folder we share with you
We do not collect payment card details. Payments are made via PayNow and no card information passes through our systems.
2. Why we collect it
We use your personal data only to:
- Process your job request and communicate with you about it
- Set up and manage your dedicated Google Drive workspace
- Issue payment instructions and confirm receipt of payment
- Contact you about related services if you have engaged us previously
We do not use your data for advertising, analytics, or any purpose unrelated to fulfilling your service request.
3. Who has access to your data
Your personal data is accessible only to 825 Services. We do not sell, rent, or share your data with third parties except where required by Singapore law.
Your job-related files are stored in Google Drive, which is subject to Google's own privacy practices. Google Forms, used to collect your initial request, is also subject to Google's privacy policy.
4. How long we keep your data
We retain your personal data and associated job files for the duration of our business relationship and for two years thereafter, for record-keeping purposes. After this period, data is deleted upon request or as part of routine data lifecycle management.
5. Your rights under the PDPA
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to any legal retention requirements)
- Withdraw consent to the use of your data for purposes other than service fulfilment
6. How to contact us
825 Services
Email: gethelp@825services.com
WhatsApp: +65 8087 1825
We will respond to data access or correction requests within 10 business days.
7. Changes to this policy
We may update this policy as our practices evolve. The effective date at the top of the page will reflect the most recent revision. Continued use of our services after any update constitutes acceptance of the revised policy.